LotworkCare+ is a premium service add-on exclusively created for the Hyco Ring Scanner and Hyco Wearable Computer. This exceptional service provides a wide range of benefits and, specifically, sets a higher standard by prioritizing efficient device replacements for any damages, eliminating the need for lengthy repair procedures. Designed to elevate your experience and ensure your utmost satisfaction.
Coverage | Standard Warranty | LotworkCare+ |
---|---|---|
Manufacturer Defects | ✔ | ✔ |
Repair Services | ✔ | ✔ |
Shipment | 1-Way | 2-Way |
Technical Support | ✖ | ✔ |
Accidental Protection | ✖ | ✔ |
3 Business-day Flash Replacement | ✖ | ✔ |
Accessories Premium Discount | ✖ | ✔ |
LotworkCare+ Extension | ✖ | ✔ |
Submit the claim through the LotworkCare+ member portal and provide us with detailed information about the problem.
Our dedicated technical team will carefully evaluate the information provided and, if needed, guide you through a diagnostic step to identify the issue accurately.
Upon confirming the issue, we will promptly coordinate the dispatch of replacement to you within 3 business days.
We will issue a return authorization and provide you with clear, step-by-step instructions for shipping the faulty product back to us.
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